Director of Operations – Set the Standard Across Every Site

About the Company

A restaurant group running casual and premium dining brands across New York and the East Coast. The group pairs distinctive concepts with systems that keep quality consistent at scale.

Why Join Us?

You will lead operations for concepts guests love, with founders who care and teams who take pride in the product.

Role Overview

The Director of Operations will own multi-site operations, leading general managers and the systems that protect food, service, and people standards.

Key Responsibilities:

• Own multi-site P&L and operational standards.
• Lead general managers across the portfolio.
• Drive food safety and audit performance.
• Own guest satisfaction and review outcomes.
• Manage labour scheduling and productivity.
• Open new sites with operations leadership.
• Run supply chain and vendor standards.
• Develop managers into multi-site leaders.

Requirements:

• 12+ years in restaurant operations, with 5+ as director.
• Multi-site leadership of ten or more locations.
• Food-safety certification and audit experience.
• P&L ownership across sites.
• New York-based; travel across the portfolio.
• Degree in hospitality management or equivalent.
• Standards-obsessed; people-first leadership.

What We Offer:

• A competitive salary with bonus tied to portfolio performance.
• Concepts guests love and critics watch.
• Founders who care about the product.
• New openings that extend the portfolio.
• A city that sets the standard for the industry.

If consistency across sites is your craft, apply today and set the standard.