Head of Department – Power a Digital-First Workplace

About the Company

A professional services group whose London head office leads IT for offices across Europe. The department covers infrastructure, security, service delivery, and the collaboration tools thousands of colleagues rely on.

Why Join Us?

You will run the department that keeps a knowledge business running, with a budget to modernize and a technology leadership team that sets clear direction.

Role Overview

The Head of Department (IT & Digital) will head the IT and digital department, owning service quality, security posture, and the modernization roadmap.

Key Responsibilities:

• Lead the IT department: service desk, infrastructure, and security.
• Own service levels and colleague satisfaction.
• Run the security programme and certifications.
• Deliver the cloud and workplace modernization roadmap.
• Manage vendors, contracts, and licensing.
• Own the department budget and investment cases.
• Ensure audit and regulatory compliance readiness.
• Develop the team’s technical and service skills.

Requirements:

• 12+ years in IT, with 5+ leading a department or function.
• Infrastructure, security, and service-management depth.
• Cloud migration and workplace modernization experience.
• Vendor and budget management at scale.
• London-based; hybrid working.
• Degree in computer science or a related field.
• A recognized service-management framework; clear service mindset.

What We Offer:

• A competitive salary with pension and hybrid working.
• A modernization budget with leadership behind it.
• Thousands of colleagues who depend on the department.
• Security certifications the business can point to.
• A clear mandate from the technology leadership team.

If uptime is your religion, apply today and keep the business running.