Director of Operations – Own the Turnaround

About the Company

A ground handling provider serving airlines at one of the world’s busiest international hubs. Operations run around the clock across passenger, ramp, and cargo services with aircraft turns measured in minutes.

Why Join Us?

You will lead the operation airlines judge the company by, with the pressure and profile that come with a global hub.

Role Overview

The Director of Operations will own operational performance across the hub, leading duty managers and the standards airlines and regulators audit.

Key Responsibilities:

• Own on-time performance and service-level delivery.
• Lead passenger, ramp, and cargo operations.
• Ensure safety compliance and audit readiness.
• Manage staffing levels against flight schedules.
• Drive equipment utilization and presentation standards.
• Own irregular-operations recovery.
• Run performance reviews with airline customers.
• Develop supervisors and frontline leaders.

Requirements:

• 12+ years in airport or ground operations, with 5+ at director level.
• Hub operations experience at scale.
• Safety and regulatory compliance credentials.
• Labour planning in a continuous operation.
• Dubai-based; shift-relevant presence.
• Degree in aviation management or business.
• Decisive under time pressure.

What We Offer:

• A tax-free salary with family benefits and shift allowances.
• A hub whose performance the world watches.
• Airlines who audit you and reward you.
• Equipment and systems investment behind the plan.
• A profile few operations roles can match.

If minutes are your metric, apply today and own the turnaround.