Location: Riyadh, Saudi Arabia
Employment Type: Full-Time
Reports To: Regional Sales Director
About IBM
IBM is a global leader in cloud computing, AI, and enterprise solutions. With a strong presence in the Middle East, IBM is expanding its sales and client management operations to support businesses in digital transformation.
Job Overview
IBM is hiring an Account Manager to build and maintain strong client relationships, ensuring the successful delivery of enterprise IT solutions. This role requires a strategic mindset, consultative sales skills, and experience in managing key accounts in the technology sector. The ideal candidate will work closely with cross-functional teams to drive revenue growth and customer satisfaction.
Key Responsibilities
Client Relationship Management
- Develop and maintain long-term relationships with key clients, ensuring high retention rates.
- Act as a trusted advisor, understanding clients’ business challenges and recommending IBM solutions.
- Conduct regular client meetings to ensure satisfaction and identify upselling opportunities.
Sales & Revenue Growth
- Drive account expansion by identifying new business opportunities and optimizing existing client partnerships.
- Collaborate with sales and technical teams to design and implement tailored IT and cloud solutions.
- Negotiate and close high-value enterprise deals, ensuring alignment with IBM’s business goals.
Strategic Account Planning
- Develop account management strategies to maximize revenue from key clients.
- Analyze market trends, competitor activities, and customer needs to refine sales approaches.
- Provide regular reports on account performance, forecasts, and key client insights.
Cross-Functional Collaboration
- Work closely with marketing, product, and technical teams to deliver integrated solutions.
- Ensure seamless service delivery and customer success, addressing any concerns proactively.
- Stay updated on emerging technologies and IBM’s evolving product portfolio.
Qualifications & Experience
✔ Bachelor’s degree in Business, Marketing, IT, or a related field (MBA preferred).
✔ 5+ years of experience in account management, sales, or business development in the tech industry.
✔ Proven ability to manage enterprise-level clients and close high-value deals.
✔ Strong knowledge of cloud computing, AI solutions, and enterprise IT services.
✔ Excellent negotiation, presentation, and relationship-building skills.
✔ Ability to analyze customer needs and recommend tailored solutions.
✔ Experience working in B2B technology sales within the Middle East market.
Why Join IBM?
- Work with a global leader in AI, cloud computing, and enterprise solutions.
- Competitive salary with performance-based incentives.
- Career growth opportunities in a leading technology firm.
- Collaborate with top professionals in the tech industry.
