Director of Operations – Keep Care Flowing in London

About the Company

A private healthcare group operating hospitals and clinics across London and the South East. The group combines elective surgery, outpatient services, and urgent care with consultant partnerships.

Why Join Us?

You will run operations where patient flow, safety, and experience meet, supported by clinicians who want operations to work.

Role Overview

The Director of Operations will own operational performance across the group, leading hospital operations teams and the capacity planning that matches demand.

Key Responsibilities:

• Own operational performance: activity, flow, and cost.
• Lead hospital operational managers across sites.
• Drive capacity planning, theatres, and outpatient flow.
• Own regulatory compliance and inspection readiness.
• Improve patient experience and waiting times.
• Coordinate with consultants and clinical teams.
• Lead operational elements of digital health records.
• Manage estates, procurement, and support services.

Requirements:

• 12+ years in healthcare operations, with 5+ at director level.
• Private or acute healthcare operations experience.
• Familiarity with the UK healthcare regulator’s standards.
• Patient-flow and capacity-planning expertise.
• London-based; travel across sites.
• Degree in health management or business.
• Calm with clinicians; relentless on flow.

What We Offer:

• A competitive salary with pension and hybrid working.
• Clinicians who want operations to work.
• Investment in capacity and digital records.
• A regulatory agenda you can own.
• A patient population that measures you in waiting times.

If flow is the future of care, apply today and unblock it.